Partner
Hub

“The Great Athenaeum, your information centre. Find all the resources and materials you need to successfully understand or answer queries on sales, tech, the lot.”

This is our reseller’s one-stop portal for assisting the sales process and providing technical support staff with detailed guidance on the questions end-users are likely to ask. Full of concise, useful documentation, these will include:

For sales staff

All the brochures, prices, product overviews and branding with your organisation’s identity.

For support staff and users

Set-up and usage guides on all our products; notes on use of printers, mobile devices; tips on virtualisation and migration to the cloud service – and much more.

Administration

Our policies on security and data ownership, data centre specifications and all other admin-related areas.

Features

  • System status and alerts
  • Technical knowledge base
  • White label sales and marketing material
  • Technical support documentation
  • Compliance and policy documents
  • Template legal agreements and SLAs
  • Brandable 'How To' and 'Quick Start' guides
  • Training and demonstration videos
  • Useful downloads
  • Migration tools and information
  • Direct access to our ticketing system and third line engineers
  • Contact information